Retail Hospitality Coordinator

Retail Hospitality Coordinator – City of Newcastle, Australia

Role Overview

Leading retail, food, and beverage operations across Civic Theatre, City Hall, and other relevant CN venues, you’ll coordinate onboarding and training, manage team rosters, and oversee day‑to‑day priorities to ensure high‑quality service across all venues. You’ll be the main point of contact for all retail hospitality enquiries, foster a culture of continuous improvement, and maintain compliance with RSA and WHS standards.

Responsibilities

• Coordinate onboarding and training
• Manage team rosters
• Oversee day‑to‑day priorities to ensure high‑quality service across all venues
• Serve as main point of contact for all retail hospitality enquiries
• Foster a culture of continuous improvement
• Maintain compliance with RSA and WHS standards

Qualifications

• Dynamic and experienced Retail Hospitality Coordinator with experience in retail hospitality

Benefits

• 38-hour working week
• 4 weeks of annual leave, 3 weeks of personal leave, plus 2 additional paid public holidays
• 17.5% annual leave loading yearly payment
• Paid parental leave for primary carers
• Industry leading employment conditions
• Corporate Fitness program from as little as $12.90 per fortnight
• Access to a range of exclusive CN employee benefits programs including Novated Lease options as well as access to reward and recognition vouchers
• Annual performance development plans and ongoing training and development opportunities
• Leading the CN Way leadership program
• Inclusion, Diversity & Equity (IDE) employee networks and initiatives
• Access to Health & Wellbeing programs including an Onsite Physiotherapist and Psychology, Yoga and Mental Health Ambassador Groups

Application Closing Date

Sunday 23 November 2025

Remuneration

$90,030.12 + 17.5% annual leave loading yearly payment + 12% Superannuation per annum for a 38-hour week

Contact

Michael Steel – Venue Operations Manager – or

EEO Statement

We champion inclusion so that everyone is valued, and we encourage innovation and creativity. We are committed to creating a safe and inclusive workplace where different styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected.

People with diverse lived experiences (including but not limited to, Aboriginal and Torres Strait Islander Australians, people with diverse gender identities and sexualities, people from different cultural, racial, ethnic, religious and linguistic backgrounds, people with disability, carers, and veterans) are encouraged to apply.

If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact for a confidential discussion.

You must have the right to live and work in Australia to apply for this job.

CN do not accept unsolicited resumes, and we respectfully ask that recruitment agencies do not contact us at this stage.

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