We're seeking a passionate and experienced Restaurant Manager to lead The Lounge at Lilianfels, which currently undergoing an exciting renovation and will be rebranded as Ardour Lilanfels Hotel.
This is a unique opportunity to shape the guest experience in a beautifully refreshed space that blends elegance with relaxed luxury. As Restaurant Manager, you will oversee operations across The Lounge, our refined brasserie, and The Orangery, which offers a premium breakfast experience. You'll also support C&E (Conferences & Events) service delivery, ensuring seamless execution and elevated hospitality across all touchpoints.
About Lilianfels
Located in the heart of the World Heritage Listed Blue Mountains National Park and just a 90 minutes drive from Sydney CBD is Lilianfels Resort & Spa. Set amidst two acres of manicured gardens adjacent to Echo Point, this 5-star resort boasts 85 rooms, multiple food and beverage offerings, a 13-metre heated outdoor infinity pool and a 10-metre indoor pool, sauna and spa.
The role and key duties
- Curate an unforgettable and personalised experience for our guests from start to finish.
- Forge loyal relationships with guests and locals to promote repeated clientele.
- Lead and inspire a team of dedicated restaurant staff, providing guidance, training, and performance feedback.
- Ensure compliance with health and safety regulations and company policies throughout the restaurant.
- Assist in managing inventory, controlling costs, and optimising profitability.
- Maximize and identify opportunities to sell products & experiences that suit the needs of our guests.
- Coaching your restaurant team to uphold service and quality standards.
Essential criteria required to be considered
- Minimum of 2 years experience as a Restaurant Manager from within a high end, a la carte restaurant environment.
- A talent for customer service with a vibrant and outgoing nature.
- WSET level 2 or CMS certification (desirable)
- Strong understanding of food and beverage operations and a keen interest in developing these skills.
- Demonstrated financial acumen in relation to running a profitable restaurant.
- Sound understanding of back of house operations including stock takes, COG's and rostering.
- A genuine love for great food and wine.
- Ability to lead a team to success and develop those coming up in the industry.
Salter Brothers Hospitality Benefits
- Huge range of discounts across our entire portfolio of luxury hotels and retreats including accommodation, F&B and Spa discounts.
- Friends and family discounts.
- Access to Employee Assistance Program (EAP).
- Caring and progressive culture where all team members are celebrated & recognised regularly.
- Opportunities for career development and mobility across our 20+ Australian properties (and growing!).