Job Type: Permanent position | Full time position
Job DescriptionOur client, MLGC Management, is a friendly, accessible golf haven designed for anyone who loves the game. Located in Stirling, South Australia, with an 18-hole course open to all (no membership required), flexible tee‑time reservations, and a full set of amenities. They offer convenience, quality, and a welcoming atmosphere.
They are currently seeking a Café or Restaurant Manager to manage and oversee all aspects of the cafe and restaurant operations at MLGC Management, ensuring high‑quality food & beverage service, excellent guest experience, efficient operations, and profitability, while supporting the overall club environment for golfers, members, and guests. The annual salary for this position is $76,515 to $77,000.
Responsibilities- Planning, organising and overseeing daily venue operations to ensure efficient service delivery and a high‑quality dining experience for members, golfers, and visitors.
- Managing staff, including recruiting, training, supervising, scheduling, and monitoring performance to maintain service standards.
- Ensuring compliance with food safety, hygiene, and health regulations, and maintaining cleanliness and safe operation across the dining and food‑service areas.
- Coordinating menus and food and beverage offerings with kitchen staff and suppliers, considering guests' preferences, cost factors, and operational requirements.
- Monitoring stock levels and managing inventory, including ordering food, beverages, and consumables while controlling wastage and managing supplier relationships.
- Overseeing financial performance of the venue, including monitoring budgets, sales, costs, and profitability, and reviewing daily cash and Point of Sale (POS) reports.
- Delivering high levels of guest service, addressing enquiries or complaints, and ensuring prompt and professional resolution to maintain guest satisfaction.
- Organising and supporting club events, functions, and catering services, ensuring food and beverage operations meet booking requirements and event standards.
- Implementing operational policies and service procedures, and continuously improving workflows to enhance efficiency and guest experience.
- Monitoring and maintaining equipment and facilities, ensuring all venue equipment is in good working condition and arranging repairs or replacements as required.
- Developing and implementing staff performance management systems, including setting performance targets, providing feedback, and conducting appraisals to maintain high service standards.
- Assisting with marketing and promotional activities for the venue, including highlighting menu specials, seasonal offers, or club events to increase patronage and revenue.
- Must possess an AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2).
- Should have at least one (1) year of relevant experience.