Our industry partner, The Trustee for Modern Restaurants Trading 14 Unit Trust , trading as Kickin' Inn Parramatta , is part of one of Australia's fastest-growing casual dining restaurant groups, renowned for its innovative seafood dining concept and strong national brand presence.
Established in , Kickin' Inn has redefined the seafood dining experience with its interactive \"seafood in a bag\" concept, offering premium, locally sourced produce infused with bold Cajun-inspired flavours.
Kickin' Inn Parramatta delivers a vibrant, energetic, and family-friendly dining atmosphere, supported by high-volume service operations and a strong focus on customer experience, consistency, and brand standards.
As the business continues to expand and uphold its reputation for quality food and service, Kickin' Inn Parramatta is seeking a Skilled and Experienced Restaurant Manager to oversee daily operations and lead the team to continued success.
Responsibilities- Oversee and manage the daily operations of the restaurant, ensuring smooth service delivery across front-of-house and kitchen functions
- Lead, supervise, and support front-of-house and kitchen staff, fostering a positive, high-performance, and customer-focused team culture
- Ensure consistent delivery of high-quality food, service, and presentation in line with Kickin' Inn brand standards
- Manage staff rostering, attendance, and performance to ensure adequate coverage during peak service periods
- Monitor and control operational costs, including labour, food, and inventory, to support profitability and efficiency
- Liaise with suppliers, manage procurement, and oversee inventory control to minimise waste and maintain stock levels
- Handle customer feedback, enquiries, and complaints professionally, ensuring a high level of customer satisfaction
- Ensure compliance with food safety, health, hygiene, and Work Health Safety (WHS) regulations at all times
- Maintain accurate operational records, including sales reports, staff records, and compliance documentation
- Support the implementation of promotional activities, special events, and service initiatives in line with business objectives