Restaurant Manager

Grand Pacific Group (GPG) is one of Sydney’s leading hospitality and event groups, currently within its portfolio has 7 venues across Sydney and Canberra. We have maintained a strong identity synonymous with sophistication, elegance and luxury over 25+ years of operation.

We are looking to strengthen our existing teams, with a professional Restaurant Manager.

About the role

Our Restaurant Manager will work closely with the Senior Management Team to ensure seamless operations and a positive guest experience for all. They are responsible for maintaining the restaurant’s revenue, profitability and quality goals, overseeing all operational aspects of venue management, team leadership, supervision, and ensuring high production, productivity, quality, and customer‑service standards.

Key Responsibilities

• Organise and control the operations of the à la carte restaurant or related establishment to provide dining and catering services.
• Assist in the planning of menus in consultation with Chefs
• Plan and organise special functions.
• Arrange the purchasing and pricing of goods according to budget.
• Maintain records of stock levels and financial transactions.
• Ensure dining facilities comply with health regulations and are clean, functional and of suitable appearance.
• Conferring with customers to assess their satisfaction with meals and service.
• Select, train and supervise waiting and kitchen staff, take reservations, greet guests and assist in taking orders.
• Meet operational goals and work within agreed systems, policies, procedures and authority levels.
• Develop and implement front‑of‑house operations standards, policies and procedures (opening procedures, sequence of service, BOH areas, uniform policies, staff manual, daily reports, closing procedures, check‑lists, inventory, staff discounts/drinks/meals).
• Recruit and train front‑of‑house/bar staff in consultation with Operations Manager, People & Culture, General Manager and Director.
• Ensure staff follow safe work practices and comply with all relevant laws and regulations.
• Maintain a strong, motivating leadership presence to uphold the integrity and culture of the business.
• Ensure the upkeep of the venue at all times, reporting any issues.
• Deliver a premium restaurant‑quality service, especially during main service periods.
• Support customer and client satisfaction, develop the client base and analyze cost‑control and revenue generation.
• Create and maintain a clear sequence and standard of service for front‑of‑house staff.
• Maintain highest standards of food and bar service, delivered promptly.
• Maintain venue hygiene and health‑regulation compliance.
• Ensure grooming, appearance and personal hygiene meet industry guidelines.
• Rostering and staff management.
• Provide staff feedback for development.
• Resolve staffing issues fairly and quickly.
• Meet KPI goals relating to costs, revenue, inventory and staff performance.
• Oversee ordering and control of stock levels, minimising wastage.
• Collaborate with coworkers and directors to achieve directional business growth.
• Maintain supplier relationships and manage accounts to ensure KPIs.

About you

We want a motivated, honest, team‑focused person who can lead by example, uplift staff during busy moments, and ensure smooth restaurant operations. Candidates should have:

• Management skills and experience in both front and back of the house.
• Ability to oversee the dining room, check in with customers and manage seating capacity.
• Back‑of‑house management experience, hiring staff, setting schedules and complying with health & safety regulations.
• Energy, adaptability, and an authoritative, supportive stance.
• 3‑6 years of operational experience in a similar role.
• Relevant diploma or higher qualification in Restaurant Management (highly desired).
• Experience hiring, directing and supervising training of all service staff.
• Prior supervisory experience across different restaurants.
• Professional appearance and punctuality.
• Strong communication skills and command of English.
• Conflict‑resolution skills.
• Initiative, decision‑making and delegation abilities.
• Willpower to take initiative.

What next

If you've read through this and believe you could be a good fit, please apply now. We look forward to hearing from you.

We are a full‑time position requiring flexibility and weekend work, with shifts that may include day and night shifts in line with business demands.

While employed at a single venue, you will have the chance to develop your knowledge across a range of service styles throughout our group.

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