Restaurant Manager

Job Overview

We’re looking for an experienced, people-focused Restaurant Manager to lead one of our McDonald’s restaurants and drive outstanding results across Quality, Service, Cleanliness, Value (QSC&V), sales, people and profit .

This is a senior leadership role where you’ll take full accountability for the performance of the restaurant, lead and develop a high‑performing management team, and ensure every customer leaves with a memorable McDonald’s experience.

Responsibilities

As Restaurant Manager, you are the leader of the business and will:

• Take full accountability for restaurant performance, profitability and results
• Lead, coach and develop your management team to deliver strong outcomes
• Drive exceptional customer experience and food safety standards
• Build sales through local marketing, community connection and operational excellence
• Ensure compliance with safety, security and award requirements

Profit & Business Performance

• Drive restaurant profit and growth through effective budgeting, planning and analysis
• Monitor performance using key metrics and reporting tools
• Conduct weekly department catch‑ups and hold leaders accountable to targets

Quality, Service, Cleanliness & Value (QSC&V)

• Lead execution of the Operations PACE cycle and action plans
• Maintain strict compliance with food safety and operational standards
• Coach teams to consistently deliver exceptional customer experiences

Sales & Community

• Build and execute a restaurant business plan focused on growing guest counts
• Implement local store marketing strategies and new business initiatives
• Build strong relationships within the local community to strengthen the brand

People & Leadership

• Lead succession planning and long‑term people development
• Coach, mentor and performance‑manage managers through regular reviews
• Build effective management rosters aligned to rostering principles and award requirements
• Foster a positive, inclusive and high‑performance culture

Safety & Compliance

• Ensure a safe environment for employees and customers
• Investigate incidents and implement corrective actions
• Maintain full compliance with the Fast Food Industry Award 2020

Qualifications

You are a confident, accountable leader who:

• Has strong experience leading large teams in a fast‑paced environment
• Is commercially minded and comfortable managing budgets and KPIs
• Leads by example and holds high standards
• Is passionate about developing people and building future leaders
• Thrives on responsibility and ownership of results

Experience in quick service, hospitality or retail leadership is highly regarded.

What We Offer

• A leadership role with real accountability and impact
• Ongoing training and development through McDonald’s leadership programs
• Career progression within a global brand
• Supportive ownership and leadership team
• Competitive remuneration aligned to experience

Required Training

• First Aid & Fire Training
• Advancing Your Leadership
• Customer Experience, People Performance & Product Quality Courses
• Leading Great Restaurants

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Management and Manufacturing

Industries

Hospitality

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