Hospitality Services Manager

Location: Caulfield South, VIC, Australia, 3162

Position: Permanent, Full‑time

Closing Date: Nov

Seniority Level: Mid‑Senior level

About The Role

The Hospitality Services Manager reports to the Director of Property and Shared Services and is responsible for supervising and coordinating cleaning, laundry, and catering services within Calvary Kooyong Precinct. The role ensures contemporary, quality and efficient meal and food services for patients, residents and guests, overseeing housekeeping, cleaning and laundry services.

Key Responsibilities

• Develop innovative dining experiences while ensuring safety, training, food‑safety standards and a positive workplace culture for the hospitality team.
• Ensure cleaning and laundry services meet required standards, proactively manage safety and utilise safety equipment and procedures.
• Collaborate with the Director of Property and Shared Services to monitor service quality, conduct audits, and develop business plans to support service development and budget management.
• Oversee the preparation and delivery of output for Calvary Bethlehem patients, Huntly Suites and Hyson Apartments residents.

About You

• Tertiary qualifications in catering/hospitality or trade qualifications including the Food Safety Supervisor Certificate (Health Competencies), with experience in a healthcare environment (hospital or aged care).
• Strong problem‑solving skills and the ability to translate complex ideas into simple, actionable steps ensuring quality outcomes.
• Proven leadership experience with staff management, coaching and mentoring.
• Excellent multitasking, prioritisation and delegation skills across kitchen, cleaning and laundry areas.
• Experience organising hospitality service operations, managing catering revenue and costs, and handling supplies.
• Ability to produce high‑quality reports, business cases, operational planning and service‑development submissions; proficient in MS Office.

Why Work for Calvary?

With over 130 years of experience and a team of 18,000 staff and volunteers, we offer an inclusive culture where you are valued. We provide

• NFP salary packaging benefits, discounted health insurance and gym memberships.
• Paid parental leave.
• Training, development pathways and career opportunities.
• Flexible hours that suit you.

Application Process

We require pre‑employment checks including reference checks, work rights, criminal history check, NDIS/WWCC/WWVP checks and a health evaluation. You must also provide evidence of immunisation (influenza, tuberculosis screening, hepatitis, diphtheria, tetanus, varicella).

Contact: Linda Maas, Director of Property and Shared Services – Early applications are encouraged. This role may be filled before the advertised closing date.

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