Job Summary

Oversee daily restaurant operations to drive customer satisfaction and financial performance while leading and developing staff to achieve operational excellence.

Responsibilities

• Lead and coordinate restaurant staff to deliver exceptional customer service and operational efficiency
• Implement and monitor compliance with food safety and health regulations to ensure a safe dining environment
• Manage budgeting processes, control costs, and optimize resource allocation to maintain financial targets
• Develop and execute staff schedules to maximize productivity and meet business demands
• Evaluate staff performance regularly and provide coaching to enhance team capabilities and service quality
• Resolve operational challenges proactively to maintain smooth restaurant functioning and customer satisfaction

Preferred competencies and qualifications

• Diploma or degree in Hospitality Management or related field
• 5+ years of experience in restaurant or food service management
• Knowledge of food safety and health regulations
• Strong leadership, organizational, and communication skills
• Ability to manage budgets, schedules, and staff performance